1. Information We Collect
We collect information you provide directly — such as your name, email address, company name and project details when you fill in our contact form or book a discovery call. We also collect basic analytics data (page views, referral sources) through privacy-friendly analytics tools. We do not use cookies for advertising or sell your data to third parties.
2. How We Use Your Information
We use the information you provide solely to respond to your enquiry, scope your project, and communicate project updates. We may send occasional product or company updates if you opt in. You can unsubscribe at any time by emailing hello@xtre.io.
3. Data Storage & Security
Your data is stored on secure, encrypted servers hosted with reputable cloud providers. We apply industry-standard security practices including encryption in transit (TLS 1.3) and at rest. Access to personal data is restricted to team members who need it to deliver your project.
4. Third-Party Services
We use a limited number of trusted third-party services to operate our business (e.g. email delivery, analytics, CRM). Each service is vetted for GDPR compliance. We do not share your data with any third party for advertising purposes.
5. Your Rights
Under GDPR and other applicable data protection laws, you have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at hello@xtre.io. We will respond within 10 business days.
6. Data Retention
We retain project-related communications for up to 3 years after project completion for legal and support purposes. You may request earlier deletion unless retention is required by law.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by email or a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
8. Contact
For privacy-related questions or requests, email us any time at hello@xtre.io. We're a remote-first studio, so email is the fastest way to reach the people who can help.